FAQ
(Frequently Asked Questions)
* PayPal is my preferred method of accepting payment. This gives you the option to use whatever credit card you like. PayPal is a secured site, and keeps your payment information secure. I never receive or see your credit card information. You can pay with PayPal even if you are not a registered user.
JUST CLICK ON THE "BUY NOW" on the top right hand side of my blog and follow the simple instructions.
* Weather permitting, paintings and all other forms of art work will be delivered within 1 - 3 days after your payment is received through PayPal.
* Art work will be shipped and packaged professionally. Canvas paintings will be bubble wrapped for double protection. I will pack your purchase with great care, using high quality shipping industry approved packing materials.
* Art work will be sent through USPS (United States Postal Service). Paintings over $100.00 will be fully insured. All art work will be tracked and arrive with 7 - 12 business days.
* A phone number is REQUIRED for Canadian and International orders. Please provide a contact phone number in the message area at checkout. International shipments - it will be your responsibility for any customs duty fees.
* All cancellations must be done within 24 hours of purchase.
Please feel free to contact me if you have any questions.
(Frequently Asked Questions)
IN GENERAL:
* I have edited my images to be as close to the original color of the piece as possible. Your monitor may affect how the image looks on your screen.
* How To Treat Your Newly Purchased Art Work: Please feel comfortable dusting your art work with a chemical free soft cloth or with a slightly damped soft cloth (dampen cloth with only clean water - slightly). Also, it is very important that keep your art work out of direct sunlight. Strong sunlight may cause the paint to fade.
* Materials I Use in all my Art Work: I always use acid free, gallery wrapped, museum quality canvas, and professional grade paints and brushes. Other materials such as varnishes, inks, pastels, papers etc. again are also professional grade products.
* All work will be signed and dated on the back of the canvas. I will sign the front on the lower right hand corner discreetly.
* Your canvas painting will be ready to display the minute that it arrives. Canvas's require no framing these days and are ready to hang as they are. The sides of the canvas will be painted for a finished look.
* Your canvas painting will be ready to display the minute that it arrives. Canvas's require no framing these days and are ready to hang as they are. The sides of the canvas will be painted for a finished look.
PAYMENTS:
* PayPal is my preferred method of accepting payment. This gives you the option to use whatever credit card you like. PayPal is a secured site, and keeps your payment information secure. I never receive or see your credit card information. You can pay with PayPal even if you are not a registered user.
JUST CLICK ON THE "BUY NOW" on the top right hand side of my blog and follow the simple instructions.
SHIPPING POLICIES:
* Weather permitting, paintings and all other forms of art work will be delivered within 1 - 3 days after your payment is received through PayPal.
* Art work will be shipped and packaged professionally. Canvas paintings will be bubble wrapped for double protection. I will pack your purchase with great care, using high quality shipping industry approved packing materials.
* Art work will be sent through USPS (United States Postal Service). Paintings over $100.00 will be fully insured. All art work will be tracked and arrive with 7 - 12 business days.
* A phone number is REQUIRED for Canadian and International orders. Please provide a contact phone number in the message area at checkout. International shipments - it will be your responsibility for any customs duty fees.
CANCELLATIONS:
* All cancellations must be done within 24 hours of purchase.
RETURNS:
* If for some reason, you are not happy with your painting, you may return it to me within 7 (seven) days of receipt for a full refund.
* Return shipping costs will be the responsibility of the buyer. If the item is not retrned in its original condition, the buyer is responsible for any loss in value.
* Because of the nature of Custom (commissioned) or personalized orders, unless they arrived damaged or defective, I cannot accept returns.
* Custom (commissioned) paintings and art work will be placed on my schedule and will be started once payment through PayPal has been received. Note: 50% payment is required for me to start, 50% balance due at finish. No painting or art work will be delivered prior to payment in full. Custom paintings and art work is considered a non-refundable fee for the artists time and material costs in creating a piece specific to client's personal requests.
* Return shipping costs will be the responsibility of the buyer. If the item is not retrned in its original condition, the buyer is responsible for any loss in value.
* Because of the nature of Custom (commissioned) or personalized orders, unless they arrived damaged or defective, I cannot accept returns.
ADDITIONAL POLICIES:
* Custom (commissioned) paintings and art work will be placed on my schedule and will be started once payment through PayPal has been received. Note: 50% payment is required for me to start, 50% balance due at finish. No painting or art work will be delivered prior to payment in full. Custom paintings and art work is considered a non-refundable fee for the artists time and material costs in creating a piece specific to client's personal requests.
Please feel free to contact me if you have any questions.
